Privacy Policy

Last Updated: September 2026

Storm Door Guy LLC (“Storm Door Guy,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and share personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit StormDoorGuy.com, purchase a product, reserve a Design Consultation, communicate with us, use our chat or forms, or otherwise interact with our website and services.

Our online store is powered by Shopify, which provides the e-commerce platform we use to offer products and services online.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The information we collect depends on how you interact with Storm Door Guy.

We may collect:

Contact information, such as your name, email address, telephone number, billing address, shipping address, and service address.

Design Consultation information, such as information you provide when requesting or scheduling a consultation, including your address, project details, product interests, appointment information, and communications with our team.

Order and transaction information, such as products viewed or purchased, order history, returns, cancellations, payment status, and transaction details.

Payment information, such as payment method and payment confirmation information. Payment card information may be processed by Shopify, payment processors, or other payment providers rather than stored directly by Storm Door Guy.

Communications, including emails, text messages, chat conversations, customer-service requests, reviews, and other information you choose to provide to us.

Device and technical information, such as your IP address, browser, device type, operating system, network information, and other identifiers.

Website usage information, such as pages visited, links or buttons clicked, products viewed, referral sources, interactions with our website, and other browsing activity.

How We Collect Information

We may collect personal information:

Directly from you when you submit a form, reserve a Design Consultation, make a purchase, contact us, use our chat, or otherwise provide information;

Automatically when you visit or interact with our website, including through cookies, pixels, tags, and similar technologies;

From service providers that help us operate our website and business;

From advertising, analytics, marketing, and technology partners; and

From other third parties where permitted by law.

How We Use Your Information

We may use personal information to:

Provide Our Products and Services

This includes scheduling and managing Design Consultations, communicating about your project, processing orders and payments, coordinating storm door delivery and installation, shipping accessories, handling returns, and providing customer service.

Communicate With You

We may use your information to respond to questions, provide appointment and order updates, send service-related communications, and maintain our customer relationship.

Marketing and Advertising

We may use personal information to send promotional emails or text messages where permitted, advertise Storm Door Guy products and services, measure advertising performance, and provide more relevant advertising.

This may include advertising or analytics services provided by third parties.

Improve Our Website and Services

We may analyze how visitors interact with our website to understand which pages, products, advertisements, and features are useful and to improve the customer experience.

Security and Fraud Prevention

We may use information to protect our website, customers, business, payment systems, and services from fraudulent, malicious, illegal, or unauthorized activity.

Legal and Business Purposes

We may use information when reasonably necessary to comply with applicable laws, respond to lawful requests, enforce our agreements and policies, resolve disputes, or protect our rights and the rights of others.

Cookies and Similar Technologies

Storm Door Guy and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance, and support marketing activities.

Some of these technologies may allow advertising or analytics providers to recognize your browser or device across different websites or services.

Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising or similar purposes.

Cookie and privacy choices available through our website should be used to manage applicable preferences.

Marketing Communications

If you receive promotional emails from Storm Door Guy, you may unsubscribe at any time by using the unsubscribe link included in the email.

Where applicable, you may opt out of promotional text messages by following the opt-out instructions included in the message, such as replying STOP.

Opting out of marketing communications does not prevent us from sending necessary non-promotional communications, such as appointment confirmations, order updates, installation information, receipts, or customer-service messages.

How We Share Personal Information

We may share personal information with service providers and business partners when reasonably necessary to operate Storm Door Guy and provide our services.

These may include providers that assist with:

Website hosting and e-commerce;

Payment processing;

Scheduling and customer relationship management;

Email and text communications;

Shipping and fulfillment;

Customer support and website chat;

Analytics and website performance;

Advertising and marketing;

Cloud storage and technology services; and

Fraud prevention and security.

We may also disclose information:

When you request or authorize us to do so;

To comply with applicable laws, subpoenas, court orders, or other lawful requests;

To investigate fraud, security incidents, or violations of our policies;

To protect Storm Door Guy, our customers, or others; or

In connection with a merger, acquisition, financing, sale, restructuring, or other business transaction.

We do not disclose personal information to third parties for purposes unrelated to operating our business except as described in this policy or with your consent.

Shopify

Our website and online store are powered by Shopify.

Shopify collects and processes certain personal information when you access or use our online store. Information submitted through our store may be shared with Shopify and other providers involved in operating the e-commerce platform.

Shopify may also process information about your interactions with our store and other Shopify merchants to provide and improve its services and certain personalized features.

For more information about Shopify's privacy practices and the rights available to you, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Your existing policy already includes a substantial explanation of Shopify's independent processing role, so I would retain this concept rather than eliminating it.

Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity, measure marketing performance, and advertise Storm Door Guy products and services.

These providers may collect information through cookies, pixels, tags, or similar technologies.

Depending on your location and applicable law, certain uses of information for personalized or targeted advertising may be considered a “sale,” “sharing,” or “targeted advertising,” even when Storm Door Guy does not receive money in exchange for your personal information.

Where required, we provide methods for exercising applicable opt-out rights.

Third-Party Websites and Affiliate Links

Our website may contain links to websites operated by third parties.

This is particularly relevant to Storm Door Guy because some accessories or products featured on our website may be offered through affiliate or third-party retailers.

If you follow a link to another website, that company's privacy policy—not this Privacy Policy—governs the information you provide to them.

Storm Door Guy is not responsible for the privacy or security practices of third-party websites.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The appropriate retention period may depend on factors such as whether we need the information to:

Fulfill an order or provide services;

Maintain customer and installation records;

Provide warranty assistance;

Maintain business and accounting records;

Comply with legal or tax requirements;

Resolve disputes; or

Enforce agreements and policies.

When information is no longer reasonably necessary, we may delete or de-identify it as appropriate.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not send highly sensitive or confidential information through unsecured communication channels.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you;

Request correction of inaccurate personal information;

Request deletion of certain personal information;

Obtain a portable copy of certain personal information;

Opt out of certain targeted advertising or sharing of personal information; and

Appeal certain decisions regarding a privacy request where applicable.

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before completing a privacy request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Your current policy already includes access, deletion, correction, portability and targeted-advertising opt-out rights, so these should remain in the replacement.

Global Privacy Control

Where required by applicable law, if we detect a recognized Global Privacy Control (GPC) signal from your browser or device, we will process it as an applicable opt-out request for that browser or device.

Certain privacy preferences may also be managed through Shopify or the privacy controls available on our website.

Children's Privacy

Our website and services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review and, when appropriate, delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, services, privacy practices, or legal requirements.

When we update this policy, we will post the revised version on this page and update the Last Updated date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

Storm Door Guy LLC
6140 S Gun Club Rd K6-108
Aurora, CO 80016
Email: office@stormdoorguy.com
Phone: 720-257-9524